The Design of Work and Organisation: The modern sociotechnical systems approach
P. van Amelsvoort
In the practice and theory of organizations, the SocioTechnical Systems theory (STS) occupies a remarkable position with a long tradition of theoretical development and practical experience. It provides a key foundation for modern organizations. Elements of the STS are a process-oriented organization, self-management, participation, integrated management, and teamwork.
This book provides an overview of the practical Sociotechnical Systems theory as it is colored in the Netherlands. Organization design is presented as a strategic issue and is focused on the reduction of complexity by streamlining the processes into whole group tasks and the decentralization of authorities and responsibilities. A sociotechnical re-design should improve the results of the organization and increase the involvement of the employees.
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